Cookie Policy

This Cookie Policy explains how DaalBhat QR ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website at https://daalbhatqr.com (the "Site") and use our digital menu services (collectively, the "Service").

We believe in transparency. This policy provides detailed information about how and when we use cookies on our Site, what they do, and how you can control them.

1. What Are Cookies?

Cookies are small text files that are downloaded to your computer, smartphone, or other device when you visit a website. They are widely used by website owners to make their websites work, or work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, DaalBhat QR) are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content, payment processing, and analytics).

2. Why Do We Use Cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Service to operate; we refer to these as "essential" or "strictly necessary" cookies. Other cookies enable us to track and target the interests of our users to enhance the experience on our Platform; these are called "analytics" or "functional" cookies.

Specifically, we use cookies to:

• Verify your identity and keep you logged in to your restaurant dashboard.
• Remember your preferences and settings (e.g., language selection).
• Secure our payment processing and prevent fraud (via Stripe).
• Gather anonymous, aggregated analytics to understand how users interact with our platform so we can improve it (via PostHog).

3. Types of Cookies We Use

We categorize the cookies used on our Service as follows:

A. Strictly Necessary (Essential) Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as setting your privacy preferences, logging in, or filling in forms.

• Purpose: Authentication, security, session management, and load balancing.
• Provider: DaalBhat QR (first-party), PocketBase (auth tokens).
• Payment Security: Stripe sets essential cookies to verify your identity during checkout, complete subscription transactions, and prevent fraudulent actions.

B. Functional & Preference Cookies

These cookies allow our website to remember choices you make (such as your username or language) and provide enhanced, more personal features.

• Purpose: Memorize user interface settings, keep categories expanded/collapsed, or save regional preferences.
• Provider: DaalBhat QR.

C. Performance & Analytics Cookies

These cookies collect information about how visitors use a website—for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that directly identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. We use this anonymous analytics data to improve the platform, identify navigation bottlenecks, and optimize layout.

• Purpose: Monitor site traffic, heatmaps, event triggers, and feature usage.
• Provider (PostHog): We use PostHog analytics to understand platform activity. PostHog helps us track user actions (like saving a menu item or creating a QR code) without associating this data with real-world identities, ensuring a high level of privacy.

4. Details of Analytics Tracking (PostHog)

We utilize PostHog for product analytics. PostHog tracks how users navigate and interact with the DaalBhat QR dashboard and landing pages.

• What is tracked: Anonymized actions (clicks, navigation paths, page scrolls, button presses).
• Why it is tracked: To diagnose technical bugs, understand which features are most popular, and streamline our user interfaces.
• Data protection: The analytics data is handled in compliance with GDPR guidelines. IP addresses are anonymized, and no sensitive personal data (such as passwords or full payment card numbers) is sent to PostHog.

5. How Can You Control Cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in your web browser.

A. Browser Settings

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website (especially the logged-in restaurant dashboard) may be severely restricted.

As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser's help menu for more information. Direct links for common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

B. Do Not Track (DNT) Signals

Some web browsers incorporate a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Our website responds to standard browser privacy preferences and DNT headers.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us at:

• Email: daalbhatqr@gmail.com
• Postal Address: Barcelona, Spain